Help & support

Contact us

Need help?

Customer Support for Online Practice will be closed for the Christmas holidays from Tuesday 24 December 2019 to Wednesday 1 January 2020. We are open again on Thursday 2 January.

Email Customer Support at Please include the following information:

  • Your name and email address

  • The title of the book you are using

  • The problem you are having

  • Your access code

  • Your operating system and browser version