Help & support

Contact us

Need help?

Customer Support for Online Practice will be closed for the Christmas holidays from 12pm on Thursday 24th of December 2020 to Sunday 3rd of January 2021. We are open again on Monday 4th January.

Email Customer Support at eltsupport@oup.com. Please include the following information:

  • Your name and email address

  • The title of the book you are using

  • The problem you are having

  • Your access code

  • Your operating system and browser version