Help & support

Help for students

Registration

Use your Oxford ID and access code to register. If you don't have an Oxford ID, you can create one when you register.

You only need to register once. If you have a new book, you can add a level to your account.

I have an Oxford ID

To register your access code:

  1. Sign in using your Oxford ID username and password.

  2. Choose your language from the list.

  3. Choose account type: Student.

  4. Enter your access code. Choose Check code.

    Note: You only need to enter the numbers of your code.

  5. Check your name. You can change your name here if you want to.

    Note: Any changes you make here will display on other websites or apps you sign into with your Oxford ID.

  6. Choose your country from the list if you want to.

  7. Read the Terms and Conditions. Tick the box to confirm that you accept them.

  8. Choose Complete registration.

You will be signed in to use your Online Practice. You can use the Online Practice at any time by signing in with your Oxford ID username and password.

I don't have an Oxford ID

To create your Oxford ID:

  1. Choose Register.

  2. Choose your language from the list.

  3. Type your email address.

  4. Choose Continue.

  5. Choose account type: Student.

  6. Enter your access code. Choose Check code.

    Note: You only need to enter the numbers of your code.

  7. Enter your name.

  8. Choose your country from the list if you would like to.

  9. Enter a password for your Oxford ID account.

    Note: Your password must be a minimum of 6 characters and include at least one lower case letter and one upper case letter, with no spaces.

  10. Read the Terms and Conditions. Tick the box to confirm that you accept them.

  11. Choose Complete registration.

You will be signed in to use your Online Practice. You can use the Online Practice at any time by signing in with your Oxford ID username and password.

Having a problem registering or signing in? See our Frequently Asked Questions.

My access code doesn't work

Access codes are single-use. Each code is for a specific book.

  • During registration, check that you have chosen the right type of account.

    • Student codes start with an S

    • Teacher codes start with a T

    • Administrator codes start with an A

  • Check the numbers of the code to make sure you are entering them correctly.

  • Check that you do not already have access to the book on your account.

Still having problems? Email Customer Support at eltsupport@oup.com , including your full name and access code you are trying to use.

Classes

You can use Online Practice for your own self-study, or join a class set up by your teacher.

Joining a class

To join a class, you need a Class ID Code. If you don't have this code, speak to your teacher.

To join a class:

  1. Choose Join a class under your book.

  2. Type the Class ID Code given to you by your teacher.

    Note: You only need to enter the numbers of your code.

  3. Choose Check code.

  4. Check the teacher and class name.

  5. Choose Join class.

When you have joined the class, your teacher will be able to see your scores.

If you have any problems joining your class, please speak to your teacher.

Changing your class

You can move to a new class if you need to.

To move to a different class:

  1. Choose Class settings under your book.

  2. Choose Change class.

  3. Type the new Class ID Code given to you by your teacher.

    Note: You only need to enter the numbers of your code.

  4. Choose Check code.

  5. Check the new teacher and class name.

  6. Choose Change class to join the class.

Your new teacher will be able to see your scores.

Leaving your class

To leave a class:

  1. Choose Class settings under your book.

  2. Choose Leave this class.

  3. Choose Leave this class to confirm.

Your teacher will no longer be able to see your scores. You can still use Online Practice for self-study.

Adding a level

You can use more than one level of your course on your Online Practice account. You need an access code for each level you want to add.

To add a new level:

  1. Choose Add a level.

  2. Enter your new access code. Choose Check code.

  3. Choose Add.

Using the new level in class? See Joining a class for help.

Each access code allows you to use one level of Online Practice for 18 months.

Using Online Practice

To use Online Practice, sign in with your Oxford ID username and password, then click Go to practice under your book.

For more information, choose an option:

Activities

Note: If you are in a class, your teacher can lock activities or units. This will stop you from using locked activities until your teacher unlocks them. If you have a question about the activities available to you, please speak to your teacher.

To use your activities:

  1. Choose Practice from the menu.

  2. Choose a unit.

  3. Choose an activity to answer.

  4. When you have finished the exercise, choose Check answers.

Using Speaking activities

Some Speaking activities ask you to record your voice. These activities will not work if you are using:

  • Safari version 10.0.0 or earlier

  • Internet Explorer 11

To use these activities, please use a different browser from the list on our System requirements page.

Using activities in a class

If you are in a class, your teacher can lock activities or units. This will stop you from using locked activities until your teacher unlocks them.

If you have a question about the activities available to you, please speak to your teacher.

Deep linking

Each activity has a unique URL. To share an activity in a message, copy the activity URL in the browser address bar and paste it in a message.

Scores

Most exercises are marked straight away. Some exercises might need to be marked by your teacher.

To check your scores, choose Practice from the menu. Here you can see your scores and progress for each unit.

Resources

To see extra resources for your book:

  1. Choose Resources from the menu.

  2. Choose the type of resource (e.g. Worksheets, Video)

  3. Choose the resource you want to use

Some resources can be downloaded and used offline. Other resources can only be used while connected to the internet.

On the Move

On the Move exercises can be used on your smartphone. To use these exercises:

  1. Sign in on a smartphone using your Oxford ID username and password.

  2. Choose Go to practice under the book you are using.

  3. Choose OTM (On the Move) from the menu.

  4. Choose a unit to practice.

  5. Choose an activity to answer.

Messages

Messages are only available when using your Online Practice in a class.

For student safety, Messages are turned off by default.

If your teacher has Messages turned on, you can send messages to your teacher or other students in your class.

Note: All messages will be seen by your teacher.

To send a message:

  1. Choose Messages from the menu.

  2. Choose New message.

  3. Choose Add.

  4. Choose who you want to send the message to.

  5. Enter a subject for your message.

  6. Enter your message.

    1. (Optional) Choose Format to add bold, italic or underlined text to your message.

    2. (Optional) To attach a file, choose Attach and find the file on your computer. You can attach image files (.jpg, .gif, .png) or Microsoft Office files (.ppt, .docx, .xls) up to the maximum file size of 10MB.

  7. When you have finished your message, choose Send in the bottom right corner.

Discussions

Discussions are only available when using your Online Practice in a class.

For student safety, Discussions are turned off by default.

If your teacher has Discussions turned on, you can to talk about a topic with your teacher and the other students in your class.

There are two types of discussion:

  • Class threads – discussions started by your teacher or another student in your class.

  • Course threads – discussions related to your book or course. Course threads are usually started by Oxford University Press.

Note: All discussion comments will be seen by your teacher.

Starting a discussion thread

To start a new discussion thread:

  1. Choose Discussions from the menu.

  2. Choose New thread.

  3. Enter a subject for the discussion.

  4. Enter a comment.

    1. (Optional) Choose Format to add bold, italic or underlined text to your comment.

    2. (Optional) To attach a file, choose Attach and find the file on your computer. You can attach image files (.jpg, .gif, .png) or Microsoft Office files (.ppt, .docx, .xls) up to the maximum file size of 10MB.

  5. Choose Send to start the thread.

Replying to a thread

To reply to a discussion thread:

  1. Choose Discussions from the menu.

  2. Choose Class threads or Course threads.

  3. Choose the thread you want to reply to.

  4. Choose Add comment.

  5. Enter your comment.

    1. (Optional) Choose Format to add bold, italic or underlined text to your comment.

    2. (Optional) To attach a file, choose Attach and find the file on your computer. You can attach image files (.jpg, .gif, .png) or Microsoft Office files (.ppt, .docx, .xls) up to the maximum file size of 10MB.

  6. Choose Send to add your comment.

Dictionary

Students and teachers can access the dictionary in the navigation bar to search for word definitions.

Changing your account details

You can change the following details of your account:

  • Your name

  • Your Oxford ID username

  • Your Oxford ID password

  • Your country

Your account details are saved to your Oxford ID. Changes you make while signed in to Online Practice will also show on other Oxford websites or apps you use.

To change your account details:

  1. Choose Account from the menu.

  2. Choose the information you want to change.

  3. Enter your changes.

  4. Choose Save changes.